A short policy, because we use very few cookies and run no analytics, no advertising pixels and no third-party trackers.
A small text file a website asks your browser to keep, and which your browser sends back on your next visit. It is how a site remembers that you are signed in, instead of asking for your password on every page.
All of them are strictly necessary — the site cannot work without them. Because they are strictly necessary, we do not need your consent for them, and we do not show you a consent banner asking for something we are not doing.
| Cookie | What it does | How long it lasts |
|---|---|---|
PHPSESSID | Keeps you signed in as you move between pages. Contains a random identifier, nothing about you. | Deleted when you close your browser |
fx_guest | Lets a guest join a game session without creating an account. Contains a random token. | 8 hours |
Both are marked Secure (only sent over an encrypted connection), HttpOnly (unreadable by scripts in the page, which protects against a common attack) and SameSite=Lax (not sent when another site links to us).
The site also keeps a small amount of data in your browser's local storage. It never leaves your device and is never sent to us.
| Key | What it does |
|---|---|
fxg_house_tile_positions_v2, fxg_house_tile_positions_v3 | Remembers where you dragged the tiles on the Family Xchange House board |
jb_tile_positions_v1 | The same, for the Jungle Beat 2 board |
Clearing your browser data removes these. Nothing breaks; the board returns to its default layout.
The Family Xchange app does not use cookies. It stores a sign-in token on your device so you are not asked for your password every time you open it. Signing out removes it.
Subscriptions are paid for inside the Apple App Store or Google Play, not on this website, so nothing on this site is involved.
Our shop is not open yet. When it opens, paying will hand you over to a payment provider's own secure page. That provider will set its own cookies under its own policy, and we will name it here and link to that policy before the shop takes its first order. We will never see your card details.
Every browser lets you block or delete cookies, usually under Settings → Privacy. Because the two cookies above are the ones that keep you signed in, blocking them means you will not be able to sign in or join a game. The rest of the site will still read normally.
If we add anything that is not strictly necessary — analytics, for example — we will ask for your consent first, through a banner that lets you say no as easily as yes, and we will update this policy before we switch it on. We will not add advertising trackers to a product children use.
hello@familyxchange.com · +27 60 786 9759
The HOP Collective Inc., 318 Hollenbeck Place, Greenville, South Carolina 29607, United States.
In South Africa: Family Xchange (Pty) Ltd, registration number 2022/676747/07, 53 Kleine Parys Estate 2, Carolina Road, Paarl, 7646, South Africa Telephone: +27 60 786 9759